TANK - Transit Authority of Northern Kentucky > Alert

REMINDER: October 2021 Service Changes

Reminder, on Saturday, October 9th, TANK will start running new schedules on a number of routes.

Visit October 2021 Service Changes to review all the upcoming changes tomorrow.

We are also experiencing a paper schedule shortage due to supply shortages. We will have some schedules available this weekend, but only a limited supply. We will keep everyone updated as the new schedules come in.

Ticket Validators Are Live

TANK and Metro have spent the past several months installing and testing all new ticket validators for our buses to help create a truly touch-free payment experience, and it is now available for use to our riders! Pairing the validators with the Transit app is a great way to allow passengers to plan their trip, track their ride, buy tickets, and now scan their tickets all in one easy to use app in the palm of your hands.

Curious to see how the validators work before you ride? Review our video to see how easy it is to scan your bus pass right from your phone.

https://www.youtube.com/watch?v=ao4UeAhMyCg

We Want To Hear From You!

We are making adjustments to our digital platforms and communications to better service our riders, and we need your feedback. This quick survey will help us better understand our riders and how you would like to get information from us to keep you informed of what's going on at TANK. Everyone that submits a survey will be entered to win a 30-day TANK bus pass, you will just need to submit your contact information at the end of the survey. Thank you for taking the time to answer these questions so we can better serve you. https://www.surveymonkey.com/r/TANKSurvey2021

October 2021 Service Changes

Attention TANK Passengers, on Saturday, October 9^th, TANK will start running new schedules on a number of routes. Over the last 6-months, our driver shortage and increased traffic congestion has led to a decrease in reliability, and these changes are being made to address those issues. We’ve also heard a desire to have more one-seat rides between Kenton and Campbell Counties, and these new schedules will help accomplish this by having regular “interlining” between two specific routes.

Adjustments will be made to the following schedules: #1, #2X, #3, #5, #7, #8, #12, #16, #25, #32X, #40X, #42X.

Visit October 2021 Service Changes to review all of the changes and time tables.

To see how your trip will change on October 9^th, use the Real-Time Trip Planner on tankbus.org, and be sure to set the “On this day” to after October 9^th.

Octoberfest Road Closures & Detours

Due to the road closures for Octoberfest 2021, on 2^nd & 3^rd Streets in Cincinnati, all routes for 1, 5, 7, 8, 12 & ALL express routes going to and from Covington/I-75 will be on detour.

Detours begin on Sunday, 9/12/2021 at 6PM until Monday, 9/20/2021 at 5PM.

3^rd & Race bus stop will be closed, all customers can access routes at the following:

Routes 1, 5, 7, 8, 12-covington, 39x, & 40x = 4^th & Walnut bus stop (BB&T)
Routes 2x, 17x, 22x, 30x, 32x, & 42x = 4^th & Postal Place (FC Cincinnati Gift Shop)

Signs will be placed at affected bus stops & extra Supervisors will be in Cincinnati to help customers each day. Thank you.

Labor Day Bus Schedule

Happy Labor Day from TANK! We're grateful for the incredible people who work hard to keep our buses clean, maintained, and moving for you. As a reminder, TANK is running on a weekend schedule today for the Holiday.

Riverfest Route Detours & Closures

Due to the WEBN/Riverfest event, TANK will have detours beginning at 6PM on Sunday, September 5^th. Bus service from NKU to Riverfest will not be available this year.

City of Newport – All roads between 17^th street to the Ohio River & Washington Ave to the Licking River will be closed
City of Covington – All roads between 5^th street to the Ohio River from the Veterans Bridge to Johnson St. are closed

The Covington Transit Center (CTC) will also be closed because of this. All customers that use the Downtown Cincinnati, CTC, and 4^th Street in Covington (Routes: 1, 2x, 3, 5, 7, 8, 12, 16, 25, 39x, 40x, & 42x) will need to access their routes at Scott & 6^th Street (Lee’s Chicken location).

There will be no service downtown at all beginning at 6PM on Sunday. These changes will remain in effect until Monday morning. We will have every supervisor on duty during this time to assist passengers with these changes if needed, and we will have signs posted at the effected bus stops that will direct you to the correct stop to catch your bus. Thank you for your understanding.

Cincinnati Reds Day at TANK

It is Cincinnati Reds day at TANK! We're rooting for our home team by allowing our drivers to wear Red's shirts and/or hats today in celebration. If you see a driver out of their full uniform, this is why :) Let's go Reds!

Presidential Visit - 7/21/21 - Expect Traffic Delays

President Biden will be in the downtown Cincinnati area for a private, internationally televised evening event on Wednesday, 7/21/2021. Area Highways and Cincinnati/NKY side streets will be affected by the Secret Service & his motorcade. While we do not know the exact time that the President will be in town, we know that there will likely be significant delays to all routes, particularly in the late afternoon and evening hours.

TANK Updates for June 2021

331-TANK Information Line --Beginning Monday, June 21, the TANK Information Center hours will be expanded. Passengers needing to contact TANK to get information can now call 859-331-TANK between the hours of 7 a.m.-7 p.m. Monday through Friday.

Construction Update -- TANK continues to address reliability issues related to late buses. The closure of lanes on the Brent Spence Bridge and the complete closure of the Roebling Suspension Bridge have had a major impact on overall traffic between downtown Cincinnati and Northern Kentucky. TANK is working every day to proactively address issues related to late buses and is assigning spare buses to help fill late trips every day. Thank you for your patience as we deal with this construction project through the summer and fall.

TANK is Hiring! Do you know someone who would make a great bus operator? We are now accepting applications. Starting pay is $18.16/hour. Visit www.tankbus.org/contact-us/careers to apply.

Route #1 Dixie Highway Closures due to overpass repairs

A portion of Dixie Highway in Erlanger will be closed this week to allow for repairs on the Norfolk Southern Railway overpass near Stevenson Road. The closure to through-traffic will begin Monday, June 7^th, at 9 a.m. and continue until 9 p.m. Wednesday, June 9^th . Some TANK stops are affected--

Route 1 Cincinnati/Inbound = The Bus stop on Dixie Hwy at Stevenson Rd will be CLOSED - Customers can catch the Route 1 at Dixie Hwy & May Street (Michael Tires)

Route 1 Florence/Outbound = The Bus stops on Dixie Hwy at Hallam and on Dixie Hwy at Silverlake Kroger’s will be CLOSED - Customers can catch the Route 1 on Dixie Hwy at Kenton Lands (Taco Bell)

We Want To Hear From You

Help TANK and receive FREE fixed route bus passes. To continue to help improve customer experience, we are asking TANK riders to participate in a multi-state research study aimed at better serving our community and transportation needs. To thank you for your participation, we will send the first 200 respondents $20 worth of free bus passes through your EZfare account or by mail. Take the survey here: https://urbancsu.co1.qualtrics.com/jfe/form/SV_9oSuo80SKVbvPJH Thank you!

Temporary Schedule Changes Begin April 3rd

Reminder to riders, our temporary schedule change begins April 3rd. The front of the new physical schedules say April 10th, but it has been pushed forward to the 3rd. Printed schedules are now available at the TANK Office, CTC, and Sales Office. You can also visit www.tankbus.org/alerts/alert for digital copies of each schedule as well.

Beginning April 3rd, TANK will be reducing service frequencies on local routes and adjusting the level of service to better match the number of operators available to work. Reducing service frequencies is not ideal, but this should result in more consistent and reliable service to our customers on all routes.

Effective April 3rd, the following routes will have new schedules, with reduced weekday frequencies. (Weekend schedules have not changed). The span of service (time of first bus/last bus) will remain unchanged. Updated schedules with full details will be added to the TANK website in the next week.

Route 1 – Dixie Highway/Florence (30 minute all day/60 minute late night)

Route 3 – Ludlow/Bromley (60 minute all day)

Route 5—Holman Ave/Ft. Wright (60 minute all day)

Route 7 – Madison Ave/Latonia (60 minute all day)

Route 8 – Eastern Ave/Crestview Hills (60 minute all day)

Route 12—Bellevue/Dayton (60 minute all day)

Route 16 – West Newport/Ft. Thomas (60 minute all day)

Route 25 – NKU/Alexandria (30 minute all day/60 minute late night)

These new schedules will be temporary – once we are able to increase operator numbers through aggressive hiring and training, we will return to full-service frequencies.

Temporary Schedule Changes Now Beginning April 3rd

UPDATE - We are switching the temporary service changes to April 3rd now. Moving this change forward means more reliable service will be coming to riders even sooner!

Beginning April 3rd, TANK will be reducing service frequencies on local routes and adjusting the level of service to better match the number of operators available to work. Reducing service frequencies is not ideal, but this should result in more consistent and reliable service to our customers on all routes.

Effective April 3rd, the following routes will have new schedules, with reduced weekday frequencies. (Weekend schedules have not changed). The span of service (time of first bus/last bus) will remain unchanged. Updated schedules with full details will be added to the TANK website in the next week.

Route 1 – Dixie Highway/Florence (30 minute all day/60 minute late night)

Route 3 – Ludlow/Bromley (60 minute all day)

Route 5—Holman Ave/Ft. Wright (60 minute all day)

Route 7 – Madison Ave/Latonia (60 minute all day)

Route 8 – Eastern Ave/Crestview Hills (60 minute all day)

Route 12—Bellevue/Dayton (60 minute all day)

Route 16 – West Newport/Ft. Thomas (60 minute all day)

Route 25 – NKU/Alexandria (30 minute all day/60 minute late night)

These new schedules will be temporary – once we are able to increase operator numbers through aggressive hiring and training, we will return to full-service frequencies.

Heavy Snow will Impact Buses Today

With heavy snowfall expected today, buses WILL be delayed as they deal with changing and worsening road and traffic conditions. All routes are running, however be prepared to wait at your bus stop and be sure to dress warmly. Stay safe.

Schedule & Fare Changes Are Live

The TANK System Redesign schedule changes are now live. TANK fare simplification is also complete -- all routes will cost $1.50 to ride.

All schedules and details regarding fare changes can be viewed on the TANK website at https://www.tankbus.org

Public schedules are available where you get yours now. Be sure to pick up a new schedule for your route. Every schedule has changed!

For help planning your trip, call the TANK information line at 859-331-8265.

Martin Luther King Jr. Parade Detours

Due to road closures along the MLK Parade route Monday, 1/18/2021 several stops are closed in Covington and downtown Cincinnati, from 9:30 a.m. to Noon today.

In Cincinnati, use the stop at 4th & Walnut Street. Most other stops downtown will be closed.

In Covington, stops on 3rd & 4th are closed. Use Covington Transit Center.

Otherwise, all service is on a regular weekday schedule.

Schedule and Fare Changes - Effective January 30, 2021

The TANK System Redesign schedule changes will go into effect on Saturday, January 30. On this same day, TANK fare simplification will occur -- all routes will cost $1.50 to ride.

All schedules and and details re: fare changes can be viewed on the TANK website at https://www.tankbus.org/2021-service-changes.

Public schedules will be available where you get yours beginning the week of January 18. Be sure to pick up a new schedule for your route. Every schedule has changed!