Face Masks Still REQUIRED On TANK

The CDC and Kentucky Governor recently updated their guidance, relaxing mask requirements for fully vaccinated people in certain situations. 

It was made clear in both of these announcements that masks must still be worn at all times on public transportation, regardless of vaccination status.

TANK’s mask rules for passengers and bus operators must remain in full effect at this time. 

Thank you for your understanding!

We Want To Hear From You

Help TANK and receive FREE fixed route bus passes. To continue to help improve customer experience, we are asking TANK riders to participate in a multi-state research study aimed at better serving our community and transportation needs. To thank you for your participation, we will send the first 200 respondents $20 worth of free bus passes through your EZfare account or by mail. Take the survey here: https://urbancsu.co1.qualtrics.com/jfe/form/SV_9oSuo80SKVbvPJH Thank you!

TANK on Holiday Schedule - New Year's Day 2021

In observance of New Year's Day 2021:

• TANK will operate a Sunday/Holiday Schedule on Friday, January 1, 2021, in observance of the New Year’s Day Holiday.
• TANK offices will be closed Friday, January 1, 2021.

For additional details on our office and bus schedule throughout the holidays visit www.tankbus.org or call (859) 331-TANK.

Happy New Year!

 

TANK Holiday Schedule for Christmas 2020

In Observance of Christmas 2020:

• Christmas Eve: TANK will operate a Sunday/Holiday Schedule on Thursday, December 24
• Christmas Day: TANK will operate a Sunday/Holiday Schedule on Friday, December 25
• TANK offices will be closed Friday, December 25

For additional details on our office and bus schedule throughout the holidays visit www.tankbus.org or call (859) 331-TANK.

Merry Christmas!

 

Thanksgiving Day Holiday Schedule - November 26, 2020

In observance of the Thanksgiving holiday 2020:

• TANK will operate a Sunday/Holiday Schedule on Thursday, November 26, 2020, in observance of the Thanksgiving Holiday.
• TANK offices will be closed Thursday, November 26, 2020.
• TANK will operate a normal weekday schedule on Friday, November 27, 2020.
• TANK administrative offices will be closed Friday, November 27, 2020. 

For additional details on our office and bus schedule throughout the holidays visit www.tankbus.org or call (859) 331-TANK.

Happy Thanksgiving!

 

Be Patient - Area bridge closed due to fire - all routes affected

Due to a large fire and tractor trailer accident on the Brent Spence Bridge, area roads are seeing major traffic impacts.  TANK buses may experience delays as they work to navigate the detours and travel in and out of Cincinnati.

Please be patient and realize that you may see delays on your route.

Public Comment Needed - TANK Fare Change Proposal

Get Ready! The TANK Redesign is Coming!

⏰Get ready! At the June 10th meeting, the TANK Transit Board of Directors approved the final redesigned network and service plan and we are working diligently to get the plan implemented and on the road this coming winter.

Thank you to everyone that contributed to the public involvement and input process -- you helped make this plan one that will serve Northern Kentucky's transit needs well into the future.

Once implemented, the new service network will be right-sized for the community and provides more frequent service in key corridors for current customers. Follow along as we highlight several of the service features over the next few months to learn more! Read more https://loom.ly/wU1SWNA

Fare Payment and Front Door Boarding to Return on August 10

Beginning Monday, Aug. 10, TANK will resume fare collection and front door boarding on all trips. TANK buses are now outfitted with plexiglass shields to help protect drivers and customers.

The fastest and safest way to pay your fare is with the TANK Transit app. Cash fare and pre-paid passes are also still accepted.

Customers can purchase fare by downloading Transit app on your mobile device or have your cash fare ready when boarding any TANK bus using exact change.

Know before you go

To make your trip safer please follow these guidelines:

• Mask required. Face coverings are now required to ride TANK.
• Practice social distancing by providing as much space between you, other passengers and TANK employees
• Be fare-ready: if using cash fare have it ready and insert it into the fare box quickly then proceed to a seat.
• Use contactless payment.  The Transit app with EzFare is free to download and allows riders to purchase fare anytime, anywhere.  Tickets can be stored on your smartphone and activated up to 30 minutes before boarding.  After you board the bus, just show your digital pass to the driver as you board.
• Cover your cough or sneeze. Wash your hands and avoid touching your face.

Independence Day Holiday Schedule - July 3-5, 2020

In observance of the Independence Day holiday 2020:

 TANK will operate a Sunday/Holiday schedule on Friday, July 3, 2020 in observance of the holiday.
 TANK offices will be closed Friday, July 3rd, 2020.
 TANK will operate a regular Saturday schedule on Saturday, July 4, 2020.
 TANK will operate a regular Sunday schedule on Sunday, July 5, 2020.

Most TANK Routes Will Return to Full Service on June 20

Starting Saturday, June 20^th most TANK Local and Express routes will return to full service.

Not included in the return to service plan at this time are the Southbank Shuttle and the 35X East-West Express.  These routes will resume service at a later date, still to be determined.

 “We’re seeing increased demand on most routes and know that people are slowly getting back to work.  It’s the right time to begin the climb back to normal weekday service levels…our customers are asking for their bus,” stated Andrew Aiello, TANK General Manager.  “Operator turnover, combined with being unable to hire, test, license and train new bus operators over the last few months (due to the pandemic) leaves us with fewer employees than are required to return to full service levels.  Until we can return to full employment, the Southbank Shuttle and 35X (serving NKU) will not have service.”

These routes (Southbank Shuttle and 35X) are seeing less demand for service, due to the route purpose.  The Southbank Shuttle primarily serves riverfront hotels, attractions and stadiums with very limited current use and the 35X serves NKU which is currently operating online.

 

All rides will continue to be fare free in order to continue to allow for passengers to board through rear doors and minimize interaction with the bus operator.  Anyone with a mobility device that requires use of the wheelchair ramp will be able to board through the front door.

COVID-19 Reminders:

 

Passengers are being asked to:

·         stay home if you’re sick

·         wear a face covering if able

·         make use of all opportunities to spread out on the bus while on board

·         be respectful of the other passengers and maintain distance

·         wash your hands before and after using the bus

 

 

RIDER ALERT - ROUTES DELAYED

There are numerous accidents this afternoon AND TANK has put all available resources on the road to help support routes being delayed. We appreciate your patience as we wait for roads to be cleaned up and/or reopened. 

Routes expected to be delayed are route 1 & ALL express routes.

Questions? Call (859) 331-TANK

Thanks for riding with TANK.

Martin Luther King Jr. Day - TANK Service

TANK will be running a regular schedule on Monday, January 20, 2020 and TANK's main office will be open. In observance of Martin Luther King Jr. Day, the sales office in Downtown Cincinnati will be closed.

Additionally, any routes traveling 10:15 am-Noon Monday on Vine Street may detour due to the Martin Luther King Jr. Walk from the Freedom Center to Fountain Square.

For more information, call 859-331-8265.

Cincinnati Women’s March – Saturday, January 18

Starting at 12:30 p.m. until around 3:00 p.m. on Saturday, January 18, some streets in Downtown Cincinnati will be closed due to the Cincinnati Women's March. 

The stops at 4th and Walnut and 4th at Vine will be closed. All riders traveling on any TANK (local or express) or Southbank Shuttle service should catch the bus at 4th Street between Sycamore and Main during this time.

If you have questions, please call (859) 331-TANK.

   

TANK Redesign: Your Voice Matters

There's still time to give your feedback!

So far we've received hundreds of emails, phone calls, direct messages, website chats and had too-many-to-count conversations with members of the community. Don't stop now! We want to hear from YOU about your thoughts on the 2020 TANK System Redesign Proposal.

In fact more specific details, thanks to your great questions, have been added to the website. Be sure to go back and visit www.tankbus.org/redesign. 

Let us know your thoughts by Friday, January 31, 2020.

 

 

 

 

Stuff the Bus | Saturday, December 7

TANK is proud to partner once again with Remke Markets for this year's STUFF THE BUS event. Join us, Ashley from B-105 and Jolly Old Saint Nick himself as we give back this holiday season.

Shoppers at Remke Markets in Crescent Spring, Kentucky will be able to purchase prepackaged bags of food at checkout and then donate them immediately after. Because just outside the store is where you'll find the TANK holiday bus (to stuff), Santa and his TANK elves!

WHEN: Saturday, December 7, 2019 from 10:00 a.m. - 2:00 p.m.

WHERE: Remke Markets, 560 Clock Tower Way, Crescent Spring, KY 41017

Non-perishable food donations can be made in advance at our downtown bus stop located at 120 E. 4th Street, Cincinnati Ohio 45202 or at the TANK office in Ft. Wright located at 3375 Madison Pike, Ft. Wright Kentucky 41017. Boxes for donations will also be on select buses. 

All food will support the food pantry at Be Concerned in Covington.

Happy Holidays!

 

TANK on Holiday Schedule for Thanksgiving

TANK will run a Holiday schedule on Thanksgiving, Thursday, November 28, 2019.

We will be running a normal schedule on Friday, November 29, 2019 the day after Thanksgiving. 

For additional details on our office and bus schedule throughout the holidays visit www.tankbus.org or call (859) 331-TANK.

Happy Thanksgiving!

 

TANK Holiday Schedule

Please note that TANK offices, TANK buses and the Southbank Shuttles will be on the following schedule for the upcoming Holiday Season.

Thanksgiving: Thursday, November 28: Buses will run a Sunday/Holiday schedule. TANK offices in Ft. Wright (including the Call Center & RAMP) and the downtown Sales Office will be closed.

Day After Thanksgiving: Friday, November 29: Buses will run a normal weekday schedule. TANK offices in Ft. Wright and the downtown Sales Office will be closed. The RAMP office will be open 6:00a-3:00p and the Call Center will be open 6:00a-6:00p.

Christmas Eve: Tuesday, December 24: Buses will run a Sunday/Holiday schedule. The Call Center & RAMP will be closed. The downtown Sales Office will close at 2:00pm. The Ft. Wright office will be open 8:30a-5:00p.

Christmas: Wednesday, December 25: Buses will run a Sunday/Holiday schedule. TANK offices in Ft. Wright (including the Call Center & RAMP) and the downtown Sales Office will be closed.

New Year’s Eve: Tuesday, December 31: Buses will run a normal weekday schedule. All TANK offices will be open. 

New  Year’s Day: Wednesday, January 1: Buses will run a Sunday/Holiday schedule. TANK offices in Ft. Wright including RAMP, Call Center and the Downtown Sales Office will be closed.

If you have questions, please call (859) 331-TANK or visit www.tankbus.org for more information.

Happy Holidays!

 

 

 

BLINK - Route & Stop Changes Begin Monday 10/7

 

Beginning Monday, October 7 through Sunday, October 13, the Southbank Shuttle and TANK routes will experience detours and bus stop closures due to BLINK. There will also be a Park & Ride from NKU to BLINK for just $2.00 per ride. Parking is free. 

For all the details, www.tankbus.org/blink

Thanks for riding with TANK!

 

 

Starting October 23: Pay your fare with the Transit app!

We’re making it simple to ride. Download Transit to plan your trip, track your ride, and (starting October 23) pay your fare, too — for TANK, Metro, and BCRTA, all in one easy-to-use app. It’s easier than remembering your own birthday. Get started today by downloading Transit: http://transitapp.com/download

For more information and a helpful FAQ about Transit with EZFare, visit https://www.tankbus.org/fares/mobile-ticketing.

Thanks for riding with TANK!