Get Ready! The TANK Redesign is Coming!
⏰Get ready! At the June 10th meeting, the TANK Transit Board of Directors approved the final redesigned network and service plan and we are working diligently to get the plan implemented and on the road this coming winter.
Thank you to everyone that contributed to the public involvement and input process -- you helped make this plan one that will serve Northern Kentucky's transit needs well into the future.
Once implemented, the new service network will be right-sized for the community and provides more frequent service in key corridors for current customers. Follow along as we highlight several of the service features over the next few months to learn more! Read more https://loom.ly/wU1SWNA
Independence Day Holiday Schedule - July 3-5, 2020
In observance of the Independence Day holiday 2020:
TANK will operate a Sunday/Holiday schedule on Friday, July 3, 2020 in observance of the holiday.
TANK offices will be closed Friday, July 3rd, 2020.
TANK will operate a regular Saturday schedule on Saturday, July 4, 2020.
TANK will operate a regular Sunday schedule on Sunday, July 5, 2020.
Most TANK Routes Will Return to Full Service on June 20
Starting Saturday, June 20th most TANK Local and Express routes will return to full service.
Not included in the return to service plan at this time are the Southbank Shuttle and the 35X East-West Express. These routes will resume service at a later date, still to be determined.
“We’re seeing increased demand on most routes and know that people are slowly getting back to work. It’s the right time to begin the climb back to normal weekday service levels…our customers are asking for their bus,” stated Andrew Aiello, TANK General Manager. “Operator turnover, combined with being unable to hire, test, license and train new bus operators over the last few months (due to the pandemic) leaves us with fewer employees than are required to return to full service levels. Until we can return to full employment, the Southbank Shuttle and 35X (serving NKU) will not have service.”
These routes (Southbank Shuttle and 35X) are seeing less demand for service, due to the route purpose. The Southbank Shuttle primarily serves riverfront hotels, attractions and stadiums with very limited current use and the 35X serves NKU which is currently operating online.
All rides will continue to be fare free in order to continue to allow for passengers to board through rear doors and minimize interaction with the bus operator. Anyone with a mobility device that requires use of the wheelchair ramp will be able to board through the front door.
Passengers are being asked to:
· stay home if you’re sick
· wear a face covering if able
· make use of all opportunities to spread out on the bus while on board
· be respectful of the other passengers and maintain distance
· wash your hands before and after using the bus
RIDER ALERT - ROUTES DELAYED
There are numerous accidents this afternoon AND TANK has put all available resources on the road to help support routes being delayed. We appreciate your patience as we wait for roads to be cleaned up and/or reopened.
Routes expected to be delayed are route 1 & ALL express routes.
Questions? Call (859) 331-TANK
Thanks for riding with TANK.
Cincinnati Women’s March – Saturday, January 18
Starting at 12:30 p.m. until around 3:00 p.m. on Saturday, January 18, some streets in Downtown Cincinnati will be closed due to the Cincinnati Women's March.
The stops at 4th and Walnut and 4th at Vine will be closed. All riders traveling on any TANK (local or express) or Southbank Shuttle service should catch the bus at 4th Street between Sycamore and Main during this time.
If you have questions, please call (859) 331-TANK.
TANK Redesign: Your Voice Matters
There's still time to give your feedback!
So far we've received hundreds of emails, phone calls, direct messages, website chats and had too-many-to-count conversations with members of the community. Don't stop now! We want to hear from YOU about your thoughts on the 2020 TANK System Redesign Proposal.
In fact more specific details, thanks to your great questions, have been added to the website. Be sure to go back and visit www.tankbus.org/redesign.
Let us know your thoughts by Friday, January 31, 2020.
Call us at (859) 331-TANK
Or send us mail! Who doesn't love mail!? (Carrier pigeons not advised.)
Whatever you do, and however you do it... let your voice be heard!
We look forward to hearing from you soon!
Stuff the Bus | Saturday, December 7
TANK is proud to partner once again with Remke Markets for this year's STUFF THE BUS event. Join us, Ashley from B-105 and Jolly Old Saint Nick himself as we give back this holiday season.
Shoppers at Remke Markets in Crescent Spring, Kentucky will be able to purchase prepackaged bags of food at checkout and then donate them immediately after. Because just outside the store is where you'll find the TANK holiday bus (to stuff), Santa and his TANK elves!
WHEN: Saturday, December 7, 2019 from 10:00 a.m. - 2:00 p.m.
WHERE: Remke Markets, 560 Clock Tower Way, Crescent Spring, KY 41017
Non-perishable food donations can be made in advance at our downtown bus stop located at 120 E. 4th Street, Cincinnati Ohio 45202 or at the TANK office in Ft. Wright located at 3375 Madison Pike, Ft. Wright Kentucky 41017. Boxes for donations will also be on select buses.
All food will support the food pantry at Be Concerned in Covington.
TANK Holiday Schedule
Please note that TANK offices, TANK buses and the Southbank Shuttles will be on the following schedule for the upcoming Holiday Season.
Thanksgiving: Thursday, November 28: Buses will run a Sunday/Holiday schedule. TANK offices in Ft. Wright (including the Call Center & RAMP) and the downtown Sales Office will be closed.
Day After Thanksgiving: Friday, November 29: Buses will run a normal weekday schedule. TANK offices in Ft. Wright and the downtown Sales Office will be closed. The RAMP office will be open 6:00a-3:00p and the Call Center will be open 6:00a-6:00p.
Christmas Eve: Tuesday, December 24: Buses will run a Sunday/Holiday schedule. The Call Center & RAMP will be closed. The downtown Sales Office will close at 2:00pm. The Ft. Wright office will be open 8:30a-5:00p.
Christmas: Wednesday, December 25: Buses will run a Sunday/Holiday schedule. TANK offices in Ft. Wright (including the Call Center & RAMP) and the downtown Sales Office will be closed.
New Year’s Eve: Tuesday, December 31: Buses will run a normal weekday schedule. All TANK offices will be open.
New Year’s Day: Wednesday, January 1: Buses will run a Sunday/Holiday schedule. TANK offices in Ft. Wright including RAMP, Call Center and the Downtown Sales Office will be closed.
If you have questions, please call (859) 331-TANK or visit www.tankbus.org for more information.
BLINK - Route & Stop Changes Begin Monday 10/7
Beginning Monday, October 7 through Sunday, October 13, the Southbank Shuttle and TANK routes will experience detours and bus stop closures due to BLINK. There will also be a Park & Ride from NKU to BLINK for just $2.00 per ride. Parking is free.
For all the details, www.tankbus.org/blink
Thanks for riding with TANK!
Starting October 23: Pay your fare with the Transit app!
We’re making it simple to ride. Download Transit to plan your trip, track your ride, and (starting October 23) pay your fare, too — for TANK, Metro, and BCRTA, all in one easy-to-use app. It’s easier than remembering your own birthday. Get started today by downloading Transit: http://transitapp.com/download
For more information and a helpful FAQ about Transit with EZFare, visit https://www.tankbus.org/fares/mobile-ticketing.
Thanks for riding with TANK!
NEW Call Center Hours
Beginning Saturday, September 28, 2019, the Call Center will have NEW hours.
Monday - Friday 6:00am-6:00pm
To reach the Call Center, call (859) 331-TANK.
Oktoberfest Zinzinnati Detours
Due to Oktoberfest Zinzinnati in downtown Cincinnati, TANK will be on detour beginning at 6:00pm today (9/19/19) until 6:00am on Monday (9/23/19).
Parts of 2nd and 3rd Street will be closed.
To catch a number 1, 3, 5, 7, 8, 9 and the 33 use the stop on 4th Street and Walnut.
To catch a number 11, 12, 16, and 25 use the stop on 5th Street at Main.
All Express passengers are able to use their regular stops except for the stop on Race at 3rd Street.
Southbank Shuttle stops will be closed on Vine at 4th, Rosa Parks at 2nd Street and 3rd at Main. All other stops will be open.
We appreciate your patience and apologize for the inconvenience.
For more information call 859-331-8265.
Labor Day 9/2/19 Schedule - CORRECTED
TANK will be running a Holiday/Sunday schedule in honor of Labor Day on Monday, September 2, 2019. TANK's administrative offices, call center, special service department, and sales office will be closed.
For more information please call 859-331-TANK.
Have a great Holiday weekend!
TANK to hold Public Meeting on Redesign of Bus System
FOR IMMEDIATE RELEASE
Date: August 20, 2019
TANK to hold Public Meeting on Redesign of Bus System
The public is invited to comment and provide input on proposed redesign of the transit system. The Transit Authority of Northern Kentucky (TANK) is undertaking a System Redesign Study to help re-imagine the agency’s current bus route network structure. TANK invites the public to attend a Public Meeting at the Covington Career Center (1324 Madison Avenue, Covington) on August 29 between 4 p.m. and 7 p.m. The venue is located on TANK Route #7.
The purpose of the meeting is to gather input on the proposed redesign of the bus system and to hear comments about current service and future needs. The meeting will be open house style with a brief presentation given at 4:30, 5:30 and 6:30 p.m.
TANK staff and their consultant team will present a brief presentation to explain the redesign process and goals of the study. Outside of the presentation times, participants will be able to view, at their leisure, exhibit boards and bus network maps at several stations. Staff and consultants will be available to discuss the study and answer questions. Comments and desired outcomes will be captured via a brief survey and comment cards at each station.
The input received from the meeting will be used to assist the consultant team in identifying, prioritizing, and developing a re imagined bus transit system that will serve the needs of the Northern Kentucky community, providing more efficient and cost effective service that is supported by robust ridership. TANK’s goal is to provide community-supported transit to customers with varying needs and to support the continued job growth in the region. Collectively and with public input, TANK wants to ensure safe, convenient, and accessible public transportation for the areas residents, workers, and visitors that want and need to use it.
A second public meeting will be held later this year to present the draft Redesign Study plan and obtain comments.
TANK Operates Sunday Schedule on July 4
TANK will be operating on a holiday (Sunday) schedule on Thursday, July 4, in observation of the Independence Day holiday.
TANK’s administrative offices, call center, and downtown sales office will be closed. RAMP will also operate on a holiday (Sunday) schedule.
For schedule information, visit www.tankbus.org.
Covington Transit Center Closed 9/23-9/30
Beginning Monday, September 23rd, the Covington Transit Center (CTC) will be closed for construction for approximately one week. While the CTC is closed, catch the bus on Madison at 3rd Street.
Passengers using these routes should load in Zone A; inbound to Cincinnati routes 1, 5, 9, 12, 16, 25 and 33.
Passengers using these routes should load in Zone B; outbound routes 1, 1X, 3, 5, 7, 8, 9, 17X, 28X, 33, 39X and 40X.
Signs will be on site to easily identify zones A and B.
For more information visit www.tankbus.org or call (859) 331-TANK. Thanks for riding with TANK!
Headed to Opening Day? Let TANK get you there!
Southbank Shuttle services are just $1.00 p/ride!
Southbank Shuttle (SS) service will begin at 6:00am on Thursday, March 28 for Reds Opening Day. Be on the lookout for regular TANK buses to act as Southbank Shuttle added service. Their destination sign will say “Great American Ballpark”.
Heading to the parade? Before 11am, take the SS to the Westin at Ft. Square. After 11am, due to street closures, take the SS to 3rd & Main.
Heading home AFTER the game? Those headed to NEWPORT should catch the SS on Broadway between Pete Rose Way & 3rd Street. Those headed to COVINGTON should catch the SS on Rosa Parks on the west side of the Freedom Center.
The SS will operate until 10:00pm for Opening Day.
Regular Route Adjustments:
The Southbank Shuttle stop on Walnut at Freedom Way near the Yard House will be closed due to pedestrian traffic beginning Wednesday at 6pm and will reopen after the game on Thursday.
During the Parade (beginning at 11 a.m. and until the conclusion of the parade):
· Local Routes should use the stop at 4th & Walnut
· Express Routes should use the stop at 3rd & Race
Southbank Shuttle Summer Hours will officially begin Saturday, March 30. Visit tankbus.org/route/ss for more information.
Have You Thanked Your Driver Lately?
Monday, March 18 is officially TRANSIT DRIVER APPRECIATION DAY!
Have your thanked your driver lately?
We'll be showing TANK Operators, throughout the day, how much we appreciate them and we hope you'll join us.
You can thank them when you hop on the bus or even give them a shout-out on social media using the hashtag #TDAD or #TankTDAD. We'll be sharing and re-posting your photos and messages throughout the day and even popping up with signs on TANK routes showing our support.
Because they rock, we keep rolling. So be sure to let them know how much you appreciate them.
And to all the TANK Operators... Thanks for keeping us moving!
Quick test of the new SMS alerts system.
Detours and Delays Likely
As a reminder, when our area experiences inclement weather, some routes may experience detours or delays. Dress warmly and be prepared, in case there is a wait at your stop. For Real-Time bus tracking, download Google Maps or the Transit App available on both Apple & Android marketplaces. In app, you will be able to see bus arrival and departure information in real-time. You may also sign up for Real-Time Alerts for select routes by visiting www.tankbus.org/alerts.
For immediate assistance call 859-331-TANK.
Thank you for your patience. Your safety is our #1 priority.