Travel Training - Transit Authority of Northern Kentucky

RAMP Paratransit

Travel Training Services

What is Travel Training?

Travel Training is a program that teaches people how to ride TANK’s regular fixed route system safely and independently. Our travel trainer works one-on-one with you so you can become a successful transit user bringing you increased independence. Our goal is to make it as easy as possible to ride TANK.

Who is Eligible?

Any individual or senior looking to become more independent, or who doesn’t currently know how to ride TANK’s regular service buses, are eligible for Travel Training. This service is helpful for students, seniors, and people with disabilities.

Where is Travel Training held, and what is the process?

Your needs will determine when and where Travel Training is held. We offer day classes to work with your schedule. Training is usually held on the particular route you would use.

Types of Training

Trip Training

Participants in this type of training work one-on-one with a Travel Trainer to practiced using buses to travel to locations they visit on a regular basis. During Trip Training sessions, participants will learn how to recognize landmarks to know when to get off the bus and how to interact with transit personnel and other riders.

Individual Orientation

Participants in this type of training will work one-on-one with a Travel Trainer to receive a general introduction to bus accessibility. The goal of Individual Transit Orientation is to educate participants on how to use the entire transit system. During Individual Transit Orientation sessions, a Travel Trainer will explain how to use accessibility features in transit vehicles and how to plan trips on TANK. In addition, Travel Trainers may take participants to a bus garage to practice boarding transit vehicles or practice using buses to build confidence.

Group Transit Orientation

This type of training provides group presentations at agencies that serve people with disabilities and older adults throughout the three county regions. The goal of Group Transit Orientation is to give participants and agency staff an introduction to the accessibility of TANK, and to demonstrate the benefits of using fixed route buses. During Group Transit Orientation presentations, a Travel Trainer will explain how to use accessibility features in transit vehicles, how to plan trips, pay fares on TANK and how to travel safely in the community while using buses.

What does Travel Training involve?

  • Planning your trip
  • Riding specific routes
  • Reading and understanding route maps and schedules
  • Learning how to get to and from your bus stop
  • Understanding the fare structure and how to purchase fare medium
  • Getting on and off the bus safely
  • Transferring to other buses
  • Street crossing
  • Stranger awareness
  • Safety skills
  • Learning to travel independently and with confidence on the bus

Is there a cost for Travel Training?

There is no charge for Travel Training, but the standard bus fares do apply when riding the bus.

Get Started Today!

To request Travel Training services or to find out more please call CJ Grote in the Travel Training office at (859)- 814-2135 or fill out our online form and we will get back to you within 24 hours.

Travel Training is available and free to any individual or senior who doesn’t currently know how to ride TANK’s regular service buses.

This service is offered to familiarize customers with general public transit routes and stops.

This form enables us to evaluate and determine riding ability.

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Project RAMP

The Foundation for Community Assistance

project ramp logo

Project RAMP is a community foundation that was formed in 2012 to give financial assistance to registered RAMP users that find it difficult to personally fund their transportation on RAMP. The foundation will give financial assistance to RAMP passengers that financially qualify for the assistance and are approved through the application process.

Applications need to be submitted by September 30, 2021

Who the Foundation Helps

RAMP is the Regional Area Mobility Program, which provides ADA transportation operated by the Transit Authority of Northern Kentucky, to residents of Boone, Campbell and Kenton counties. The fare for the service is $2.50 a ride, which some riders find cost prohibitive, making it difficult to make trips to employment and for medical needs. PROJECT RAMP is a funding program offering financial assistance to cover a portion of this fare.

Community Services of Northern Kentucky

PROJECT RAMP is administered by the Community Services of Northern Kentucky DBA The Bill and Betsy Scheben Care Center, a nonprofit 501(c)(3) organization that benefits the people of our region by addressing the need for improved health, social and educational services in our community. Partnering with CSONK to provide financial assistance to people in our community that qualify for RAMP services under the Americans with Disabilities Act and are economically disadvantaged will allow the PROJECT RAMP foundation to help those most in need in our community. 

Support your Northern Kentucky Community! Consider making a donation to project RAMP.