Rider Testimonials - Transit Authority of Northern Kentucky

Rider Testimonials

Why Public Transit Matters in Northern Kentucky

Public transit is more than just a ride; it’s a vital connection that keeps Northern Kentucky moving. Every day, buses and transit services link people to the places and opportunities that shape their lives. When people can move freely, the entire region benefits. Public transit supports local businesses, reduces traffic congestion, and contributes to a more sustainable and connected Northern Kentucky. Public transit empowers people of all ages and abilities, especially those who may not drive, with independence and mobility. It creates a more equitable community by ensuring everyone has access to opportunity, regardless of income or circumstance. Get to know our riders!

Reliable transportation is essential for a strong workforce. Public transit helps residents get to work on time, access new job opportunities, and maintain steady employment. For employers, it expands the talent pool by making jobs accessible to more people across the region.

Getting to medical appointments shouldn’t be a barrier to staying healthy. Public transit provides dependable access to hospitals, clinics, pharmacies, and specialists; ensuring individuals and families can receive the care they need when they need it.

From grocery stores to food banks, transit helps people access nutritious food and daily necessities. It also connects residents to essential services like schools, childcare, government offices, and community resources.


“I just love the Transit Authority of Northern Kentucky. I rely on it for basically everything that I do. I’m so passionate about it that I make sure to include being a bus rider in all of my books. It is an important part of city life; it is an important part of Covington and Northern Kentucky culture. Without the Transit Authority of Northern Kentucky providing service for folks; kids like the kids in my books or the kids in my neighborhood or me wouldn’t be able to have access to the community. Buses are important to the community and to the area as a whole.”


“I don’t even want to imagine what I would have to go through if I didn’t have TANK to depend on. I normally ride the 7 and the 8, but in general, I drive to the park and ride and catch the bus from behind Taco Bell in Covington. I ride mostly to downtown to work, because I can’t afford $30 or more per day to park.”














“The RAMP drivers are so dedicated to their passengers. The wonderful customer service agents go the extra mile for you when scheduling. If it wasn’t for this valuable community asset, I wouldn’t be able to make it to doctor appointments or my needed part-time job. Thank you RAMP and the wonderful folks that make it all happen for us!” – Jennie (RAMP Rider)

I use TANK for transportation to my job. It gets me back and forth. I would say riding with TANK has been peaceful. The people are nice on here, so it’s a good form of transportation if you need it. I have been riding TANK since I was really little. Probably since I was like 10 or 11 years old.– Emily

“I have been riding TANK for few years now, probably about four or five years. I use TANK to get to my job and also getting to leisure events and stuff. It’s very convenient because otherwise I would not be able to navigate Kentucky.” – Ebony

“I don’t drive, I can’t drive anymore, so TANK gets me where I want to go. I have been riding TANK for four years.” – Betsy

“I am a high school student without access to a car, and I use TANK to get to the gym and outings with friends.” – Luca

“Public transportation is more than just a ride from one place to another. It has been a lifeline for myself after losing my car and an essential service to many others. I have recently been taking the 1, 25 and the shuttle to travel to Kentucky. Most importantly, TANK transportation has allowed me to stay connected to my therapist in Covington and continue receiving the mental health services I need. I am thankful that I have the ability to travel to Kentucky from Ohio and access the community, parks and libraries there that I have grown very fond of. A simple hike at Devou park and visiting a library with coffee and a bookstore inside that plays eerie music bring me much needed peace. I am grateful to have access to the TANK transit system and Kentucky.” – Sam