Site Policies - Transit Authority of Northern Kentucky

Site Policies

Terms of Use

Access to TANK’s web site is provided subject to the following terms and conditions. Your use of this site will indicate your acceptance of these terms. We may periodically change the terms without notice, so please check them from time to time as your continued use of the site signifies your acceptance of the terms and conditions, including changed items.


TANK is not responsible or liable for any viruses or other contamination of your system or for any delays, inaccuracies, errors or omissions arising out of your use of the site or with respect to the material contained on the site, including without limitation, any material posted on the site. This site and all materials contained on it are distributed and transmitted “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. TANK is not liable for any actual, special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the web site and or the materials contained on the site whether the materials contained on the site are provided by TANK or a third party.


TANK retains copyright rights on graphic images and the content of this web site. This means that you may not:

  1. distribute the text or graphics to others without the express written permission of TANK
  2. “mirror” this information on your web site without permission
  3. modify or re-use the text or graphics on this web site.

You may:

  1. print copies of the information for your own personal use
  2. reference this web site from your own documents.

Commercial use of this information is prohibited without the written permission of TANK. In all copies of this information, you must include this notice and any other copyright notices originally included with such information.


The trademarks, service marks, and logos (the “Trademarks”) used and displayed herein are registered and unregistered Trademarks TANK. Nothing herein should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed herein, without the written permission of the Trademark owner.


The links on this site may connect you with sites that are not under the control of TANK. The appearance of a link on this site to another web site does not imply TANK’s endorsement, nor is TANK responsible for the contents of any linked site. You access the links at your own risk.


For an explanation of TANK’s practices and policies related to the collection, use and storage of information about your visit to this web site, please refer to the Privacy Policy Statement contained on this web site.


Any dispute arising from these terms shall be resolved exclusively in the state of Kentucky.

Privacy Policy

Welcome to the Transit Authority of Northern Kentucky web site. This statement provides TANK’s privacy policy on information that is collected through this web site and the use of that information. By using this website, you accept these terms.

In general

TANK may use the information it collects for management and promotion of TANK and other regional transit services and fare media. We will not sell or disclosure your information for any other purpose without your written consent, unless disclosure is legally required. To the extent that TANK discloses information to third-party contractors or other regional transportation agencies for the management and promotion of TANK and other regional transit services, or to administer fare media programs, those third parties will be required to follow this privacy policy.

Information collected during your visit to this web site

TANK is the sole owner of the information collected on this site, TANK collects information from its customers at several different points on the web site. By using our services and accessing our site, you are consenting to the information collection and use practices described in this statement, as modified from time to time by us without further notice. If we change our privacy policy, we will post a new statement on our site and change the date indicated at the bottom of the statement. Therefore, we encourage you to check the date of our privacy policy statement whenever you visit this site for any updates or changes.

Personal information

We collect several different types of information on our site. We collect personal information, defined as information that can be used to identify you individually, such as your name, address and telephone number, only if you submit the information to us on this site. TANK employees may have access to your personal information only for legitimate business purposes, such as processing your application and will take steps to safeguard such information from misuse; however, TANK will not be responsible for misuse of any personal information except to the extent required by law.

Technical information

We automatically collect and store technical information about your visit to our site including:

  1. the name of the domain and host from which you access the Internet
  2. the type of browser software and operating system used to access our site
  3. the date and time you access our site
  4. the pages you visit on our site.

The technical information collected will not personally identify you.

The following information explains in more detail the different forms of personal and technical information and how we may collect and use that information.

E-mail address

If you send us an e-mail with questions or comments, or if you provide your e-mail address when subscribing to receive notifications of newly available information regarding pertinent TANK transit services by e-mail or wireless enabled device, TANK may use your e-mail address and other personal information (defined in Personal Information) included in your correspondence to improve the content of our web site, to provide you with pertinent information regarding TANK transit services or to respond to your correspondence. Your e-mail address will only be used to deliver the requested information unless you agree to additional e-mail notifications. If you provide your e-mail address to receive notifications TANK will use your e-mail address to send you the type of information for which you provided it.


From time-to-time TANK may conduct online surveys that customers will be invited to complete on a voluntary basis. Information collected through the surveys will be used for the purpose of marketing or planning TANK services only unless you expressly agree otherwise.


Please be aware that information that you send to us by e-mail is not necessarily secure. You should avoid including sensitive information such as your credit card numbers or bank account numbers on e-mails that you send to us.

Children’s privacy

TANK does not knowingly solicit or collect personal information from children through online order forms. If at any time TANK learns that a child under the age of 13 has submitted personal information online, it will take all reasonable measures necessary to remove such information from its databases and not use such information for any purpose except where necessary to protect the safety of the child or others or as required by law.

Employment related information

If you are interested in TANK employment you can visit our Careers page and apply online directly.


A cookie is a small text file that a web site can place on your computer’s hard drive in order, for example, to collect technical information about your activities on the site or to make it possible for you to use an online shopping cart to keep track of items you wish to purchase. The cookie transmits this information back to the web site’s computer that, generally speaking, is the only computer that can read it. You may set your web browser to warn you whenever a site attempts to place a cookie on your computer or refuse to accept cookies. TANK will use cookies collected during your visit to this site for the purpose of facilitating your use of our site and for maintaining statistics concerning use of our site that will help us make improvements. Technical information collected by cookies will not be linked to your personal information.


We store technical information that we collect through cookies and log files to create a profile of our customers. The profile information is used to improve the content of the site, to perform a statistical analysis of use of the site and to enhance use of the site. Technical information stored in a profile will not be linked to your personal information.


This web site contains links to other sites. Please be aware that TANK is not responsible for the privacy practices of other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Notification of changes

TANK reserves the right to make changes to this privacy policy without notice it will display any changes to this privacy policy to this web site 30 days before the changes become effective. If we decide to change this privacy policy, we will post those changes to this privacy policy statement and other pages we deem appropriate, so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

How to contact us?

If you have any questions about our privacy policy statement or our use of your information you can submit a comment on our contact page.

Special notice

Effective Date of this version of TANK’s Privacy Policy: April 7, 2022

Use of this site signifies your acceptance of TANK’s Web Site Terms and Conditions and Privacy Policy.